Sandford Surgery

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Order a Repeat Prescription

It is easier and quicker to manage appointments and request repeat prescriptions via our online service. Simply log in and select an option.

Please allow 2 full working days for the preparation of your prescription.


Download the NHS App, or open the NHS website in a web browser, to set up and log in to your NHS account. Owned and run by the NHS, your NHS account is a simple and secure way to access a range of NHS services online, including appointments, prescriptions and health record.

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Visit the Surgery to make a Request

Repeat prescriptions may be ordered in person, by post or Online. Please note we are unable to accept repeat prescription requests by telephone or email as per NHS guidelines.  Please allow up to 2 working days for the preparation of your prescription.

Please put any repeat prescription request in the box in our reception.

Pharmacy Ordering/Collection Service

Some Pharmacies can order your medication on your behalf.  This saves you time and unnecessary visits to the Practice. Please contact the pharmacy of your choice for more information if you wish to use this service.

If you have a nominated pharmacy and your prescriptions are sent by EPS (Electronic Prescription Service) please allow extra time for your pharmacist to prepare your medicines to be dispensed. Please check timescales with your Pharmacy. Further information on EPS is available at the bottom of this page.

If you forget to request a Repeat Prescription

If you forget to obtain a prescription for repeat medication and run out of important medicines, you may be able to get help from your pharmacy. Under the Urgent Provsion of Repeat Medication Service, pharmacists may be able to supply you with a further cycle of a previously repeated medicine without having to get a prescription from your GP. 

Telephone your usual pharmacy to check that they offer this service first, they may direct you to another pharmacy who provides this or ask you to phone 111 to request details of a local pharmacy that provides the service. You must then take identification and proof of the medication such as your repeat prescription list or the empty box which should have your details printed on it. Please note that controlled drugs and antibiotics are not provided through this service, you will need to ring 111 for these.

If you receive stoma products from your pharmacy or other suppler and/or receive supplies such as continence products, you should ensure you have sufficient supplies as you may encounter difficulties in obtaining theses over bank holidays, or when we are closed.

If you need help with NHS costs or need to find out if you can get free Prescriptions please click the button below for further information.

Medication reviews

The doctors at the Practice regularly review the medication you are taking. This may involve changes to your tablets, in accordance with current Health Authority policies. Please be reassured that this will not affect your treatment. We may sometimes call you in for a medication review and this may involve blood tests. It is very important that you attend these appointments, as it keeps you safe whilst taking medication.

Non-Repeat Items

Non Repeat Prescriptions are medicines that have been issued by the Doctor but not added to your repeat prescription records. This is normally a new medication issued for a trial period and may require a review visit with your Doctor prior to being added onto your repeat prescription records. Some medications are recorded as acute as they require to be closely monitored by the Doctor. You may therefore not always be issued with your requested medication as you may need to consult with your Doctor.

Hospital Requests

When you are discharged from hospital you should normally receive 2 weeks supply of medication.

Hospital requests for change of medication will be checked by the GP first, and if necessary your Doctor will issue you with a Prescription. The Practice will endeavour to issue you with your prescription on that day, but it cannot be issued until we have received the hospital letter and it has been checked by the Doctor.